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Furnace Not Heating

A gas furnace starts up in a fixed order, and a no-heat problem is almost always one step in that order failing. A few safe checks rule out the simple causes; the rest needs testing.

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When a furnace stops heating, one link in its start-up chain has usually broken. On a typical gas furnace the thermostat calls for heat, the small draft inducer fan starts, a pressure switch confirms the vent is clear, the igniter glows or sparks, the gas valve opens, a flame sensor proves the burners lit, and only then does the main blower start pushing warm air through the house. Knowing roughly where the sequence stops tells you, and the technician, where to look.

Safe checks first

  • Thermostat. Set it to Heat, a few degrees above room temperature. Replace the batteries if the screen is faint or blank. If the thermostat itself seems dead, see thermostat not working.
  • Power. Check the furnace breaker and the service switch near the furnace. It looks like an ordinary light switch and is easy to flip off by accident.
  • Blower door. The door covering the blower has a safety switch. If it was taken off to change the filter and is not seated firmly, the furnace will not run.
  • Filter. A clogged filter makes the furnace overheat, and a limit switch then shuts the burners off to protect it.
  • Gas supply. If your range or water heater uses gas, see whether they work. A closed valve or an interrupted supply stops everything.
  • Water at the base. High-efficiency furnaces with white plastic vent pipes make water as they run. A blocked drain line or trap can stop the furnace; pooling water at its base is the clue.
  • Pilot light on older furnaces. If a standing pilot is out and you smell no gas, follow the lighting instructions on the furnace label. If it will not stay lit, stop there and call.

Where the start-up stops, and what that usually means

What you noticeLikely causeWhat it usually takes
Nothing happens at allNo power, a blown control fuse, thermostat or wiring fault, door switchElectrical checks, often a quick repair
Small fan runs, nothing lightsPressure switch, blocked vent or condensate drain, inducer motorClearing the drain or vent, switch or inducer replacement
Igniter glows, burners never lightGas supply, gas valve or a weak igniterTesting gas pressure and the valve
Burners light, then go out within secondsDirty or failed flame sensorCleaning or replacing the sensor
Burners run but the blower never starts, then they shut offBlower motor, its capacitor or the control boardMotor and board testing
Blower runs, air stays coldFan set to On, overheating, or a lockout after failed triesSettings and filter, then testing

After several failed attempts many furnaces lock themselves out for a while. Switching the power off and back on once can reset it, but if it locks out again the cause is still there and needs a technician.

Leave the house and call when

  • You smell gas, the sharp rotten-egg odor. Don’t touch switches or the thermostat. Get everyone outside, then call your gas utility or 911.
  • A carbon monoxide alarm sounds. Move everyone into fresh air and call 911.

Turn the furnace off and call when

  • A burning smell lasts beyond the first few minutes of the season, or smells like hot plastic or wiring.
  • The furnace breaker trips again after one reset.
  • You see scorch marks or soot on the front of the furnace, or flames reaching outside the burner area.
  • You hear a loud bang or boom as the burners light.

What a technician does

The technician reads any fault code, then watches a full start-up and measures at the step where it fails: voltage at the control board and thermostat terminals, the inducer and pressure switch, igniter resistance, gas pressure and the flame sensor’s signal. A dirty flame sensor or a cracked igniter is often handled on the first visit. Every heating call should also include the safety checks: venting, flame quality and, where it can be seen, the heat exchanger. Repairs use factory certified parts and carry our labor warranty, and you approve an itemized price before work begins. The work itself is described on furnace repair; if your heat comes from something other than a gas furnace, start with heating repair or heat pump services.

Older Marin homes

Many older houses in San Rafael and San Anselmo still heat with an older forced-air or gravity furnace, or with a wall furnace in a hallway. A wall furnace that will not light is often a pilot or thermocouple problem. A very old furnace with a cracked heat exchanger is a replacement conversation rather than a repair, and furnace installation covers that side. Because the heat runs here for much of the year, a fall check under HVAC maintenance is the simplest way to avoid a cold-morning call, and our winter heating tips cover what you can do between visits.

Good to know

Why is my furnace blowing cold air?

First make sure the thermostat fan is on Auto, not On. If it is, the burners are lighting and going out, or not lighting at all, while the blower keeps running. A dirty flame sensor, an overheating furnace with a clogged filter and ignition faults are the usual causes.

What should I do if I smell gas?

Don't touch the thermostat, light switches or anything that could make a spark. Get everyone out of the house, then call your gas utility or 911 from outside, and don't go back in until they say it is safe.

Is a burning smell normal when the heat first comes on?

A light, dusty smell for the first few minutes of the season is common: dust burning off the heat exchanger. A smell that lasts, or one like hot plastic or wiring, is not. Turn the furnace off and call.

My furnace has a blinking light. What does it mean?

Most modern furnaces flash a fault code on the control board, visible through a small window in the blower door. Count the flashes, compare them with the chart on the inside of the door panel, and tell us the code when you call.

Problem with your heat or AC?

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